Frequently Asked Questions

• When will my order get shipped? Orders are shipped out within 1-3 business days of ordering. Moons Breath does not ship orders out on Saturdays, Sundays, or holidays.

• Delays Due to Outside Circumstances
  We understand that our customers rely on us to deliver their orders promptly and accurately. We take this responsibility very seriously and do everything in our power to ensure that every order is processed and shipped as quickly as possible. However, we cannot be held responsible for conditions beyond our control that can cause delays, such as severe weather, service interruptions, and customs issues (international shipments), etc. We apologize for any inconvenience that these delays may cause, and we will do everything we can to get your order to you as soon as possible.
  
  
• Customs, Duties Fees, and Taxes
  Please be advised that we do not cover any customs or duties fees and taxes in our shipping fees, as we have no control over them. These charges are the responsibility of the recipient, and we suggest that you check with your local authorities prior to placing an order, so that you are aware of any applicable charges.
  
  
• Do you offer layaway or afterpay? Unfortunately, we do not at the moment.
  
  
• What is the difference between essential oils and fragrance oils?Essential oils are aromatic, concentrated plant extracts that are obtained through distillation. They have a wide range of uses, from personal to therapeutic. Fragrance oils, on the other hand, are synthetic or artificially made products that attempt to mimic the scent of a natural oil. These products usually contain ingredients like alcohol and chemicals. While fragrance oils can be used for scenting purposes, they lack the beneficial properties that essential oils provide.

• Can I apply essential oils directly on my skin? Yes, you can apply essential oils directly on your skin, although it's best to dilute them first with a carrier oil such as jojoba oil, coconut oil, or almond oil. This helps to prevent any potential irritation and allows the oil to spread more evenly over the surface of your skin. When using essential oils on your skin, be sure to first do a skin test on a small area to check for any potential allergic reactions.

By purchasing from www.moonsbreath.com, you accept all terms and conditions of the above.